Prime Collection DBA Enslow Group ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency in the collection, use, and sharing of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, particularly in connection with data collected from leads on Facebook, and how we comply with applicable laws, including texting laws and privacy guidelines.
By providing your personal information and phone number, you consent to the practices outlined in this Privacy Policy, including the use of automated and prerecorded calls or text messages as permitted by law.
1. INFORMATION WE COLLECT
We collect and process various types of personal data, including:
- Personal Identifiers: Name, phone number, email address, mailing address, date of birth, and other personal details you provide.
- Communication Data: Records of your communications with us, including phone calls, emails, SMS messages, and chat transcripts.
- Insurance Information: Details about the life insurance policies you inquire about or apply for, including preferences, coverage amounts, and beneficiaries.
- Device & Usage Data: IP address, browser type, operating system, and interactions with our website or mobile application.
2. HOW WE USE YOUR INFORMATION
We collect and use your personal data for the following purposes:
- To provide insurance services: To assist you with inquiries, process applications, and provide you with life insurance products that match your needs.
- To verify your identity: To ensure the accuracy of the information provided for underwriting, policy issuance, and claims.
- To contact you about your application: To send updates, reminders, policy details, and other communications relevant to your coverage.
- To comply with legal obligations: This includes adherence to federal and state regulations concerning privacy and insurance-related communications.
- To improve our services: To enhance customer service, improve website functionality, and optimize the user experience.
3. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal data. However, we may share your information with:
- Third-Party Service Providers: This includes companies that provide us with services such as payment processors, communication platforms, and analytics providers to help us manage and improve our operations.
- Legal and Regulatory Authorities: When required by law, court orders, or in order to comply with legal processes, we may disclose your information to authorities.
- Business Transfers: In the event of a merger, sale, or transfer of business assets, your data may be included as part of the transaction.
4. TCPA COMPLIANCE - CONSENT FOR COMMUNICATIONS
By providing your contact information, you consent to receive communications related to your inquiry or insurance application. You agree that Prime Life Insurance DBA Enslow Group and its authorized agents may contact you through:
- Phone calls (including autodialed or prerecorded messages) regarding life insurance options, policy updates, or other related matters.
- Text messages (SMS/MMS) for notifications, application reminders, policy updates, and other communications related to your inquiry.
- Emails for relevant account-related communications.
You may opt out of these communications at any time by following the instructions below in the "Your Rights & Choices" section.
5. YOUR RIGHTS & CHOICES
TCPA Opt-Out Rights
You may revoke your consent to receive communications at any time by:
- Texting "STOP" in response to any SMS messages.
- Calling us at [Insert Contact Number] and requesting to opt-out of further communications.
- Emailing us at [Insert Email] with "Opt-Out Request" in the subject line.
Note: Opting out may impact your ability to receive important insurance-related communications and updates.
Other Data Privacy Rights
Depending on your location, you may have the right to:
- Request access, correction, or deletion of your personal data.
- Restrict or object to certain data processing practices.
- Receive a copy of your data in a portable format.
To exercise these rights, contact us at [Insert Contact Information].
6. DATA SECURITY & RETENTION
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. Your personal data is retained as long as necessary for legal compliance, business purposes, or as required by applicable insurance laws.
7. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted with an updated Effective Date. Continued use of our services constitutes acceptance of these changes.
8. CONTACT US
If you have questions or concerns about this Privacy Policy or your data rights, contact us at:
📍 Prime Debt Collect DBA Enslow Group
📞 385-993-5578
✉️beau@gravvisoft.com
📍666 Lake View Dr. Vineyard Utah 84058